Problems with Windows 10 can usually be fixed by making sure all the latest updates have been installed correctly. Follow the guide below or bring to our Subiaco workshop and we can fix the problem for you.
However, Windows 10 updates will often fail without notifying the user and cause the computer to behave erratically.
This has been a particular problem on recent update (October/November 2017) called “Feature Update to Windows 10 version 1709” and “Cumulative Update for Windows 10 version 1607“
To check that Windows 10 has all the correct updates, run Windows Update by one of the following means.
- Select the Start button, then select Settings > Update & security > Windows Update. .
- Or use the search facility and search for “Windows Update”
3. Or through “Control Panel”
4. Or by clicking on the “Systems Settings” button
From here select “Update & Security” then “Check For Updates“, even though the status may say “Your Device is up to date“,
This may be incorrect….. please carry out the following checks
Click on “View Installed Update History” – Do you see one or more “failed to install” messages?
If you do, you need to “fix” these failing updates. Even if you dont, try running the troubleshooter just to be on the safe side.
The easiest way of performing the “fix” is to bring it into the IT Guys and we will fix this and any other issue or do the following.
However, if you wish to fix these issues yourself, try the following.
Step 1 – in Settings select “Troubleshoot” > “Windows Update”
Step 2 – Click “Run the troubleshooter”
Step 3 – If any fixes are found select “Apply this fix“
Step 4 – Windows will either start downloading any required updates it finds.
To make sure all required updates have been installed, click the “Check for Updates” button again.
If the troubleshooter does not fix the issues, you may need to manually download the update to a CD or USB and install it from there.
You can find the link to the Windows 10 ISO here: https://www.microsoft.com/en-us/software-download/windows10ISO
The tool will download, then check for the latest version of Windows 10, which includes the Fall Creators Update.
Once downloaded, run it, then select ‘Update Now’. The tool will do the rest. Your PC will restart a few times – so save any work first – and then your PC will be updated with the Fall Creators Update, while all your files and settings will remain where they were.
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